Client HR Operations Analyst
Melville, NY
Full Time
Entry Level
To be successful in this role, candidates must have the ability to learn and follow multiple processes, collaborate as a team, and eventually to assist w process improvement and training others.
Experience & Skills:
Position is Hybrid - 3 days in the office. Fully remote is not available
Roles and Responsibilities:
- Maintain PTO plan set up and trouble shooting in HRIS System
- Execute bulk employee data imports into HRIS
- Maintain system configurations for new client set ups
- Handle complex system uploads for new and existing clients
- Provide demonstrations on HRIS platforms for new operations team members
- Understand and utilize reporting tools
- Act as escalation point for system configuration issues relating to:
- PTO
- Employee portal
- Onboarding
- Act as escalation point for user end system items relation to:
- Employee onboarding completion
- Employee portal access
- Be first among group to receive training on department wide tasks to become resource moving forward.
- Maintain Unemployment Claims delegation process
- Updates processes as necessary for knowledge base maintenance
- Support growth and use of CRM through contributing to changes and enhancements
- Provide support for special projects as needed
- When not working on above tasks, continue to:
- Support the administration of Leaves of Absence paperwork
- CRM Case Management
- Maintain Employee File audits
- Maintain LMS platform administration
- Review & process employee file changes
- Set up & processing of E-Verify
- Maintain process for employee termination notes & separation forms
- Follows and suggest updates to processes as necessary
Experience & Skills:
- Bachelor’s degree preferred
- Minimum of 2 years’ experience in a related capacity
- Strong Microsoft Office skills specifically in excel
- Experience training others
- Experience with process improvement
- Experience with HRIS Systems preferred
- Strong Organizational Skills
- Strong analytical, research, and problem-solving skills
- Exceptional organizational skills, ability to prioritize, and manage multiple tasks while maintaining a high level of quality
- Effective communication skills, both verbal and written
Position is Hybrid - 3 days in the office. Fully remote is not available
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