Benefit Specialist

Morrisville, NC

Full Time

Mid Level

Primary Role:

Manage full suite of Employee Benefits
Primary Benefit liaison for Clients; Work Site Employees; Brokers & Insurance Vendors

Roles & Responsibilities

Provide guidance with the help of colleagues and / or resolve service problems to both employees and clients pertaining to:
- Claim Issues
- Eligibility problems
- Billing discrepancies
- Benefit problems
Manage communications materials for client worksites and co-employees regarding benefits in addition to any changes in benefits
Attend appropriate industry functions and participate in relevant industry training.
Develop an extensive knowledge of insurance coverage, markets and changes.
Conduct presentations and meet with employees to discuss the array of benefit choices available
Participate in vendor meetings
Process life event and status changes
Manage the renewal process
- Communicate renewal materials to client and broker
- Prepare materials for employees based on client specifications
- Review system update of changes
- Presentation of changes in person or via Ring Central
- Benefit Enrollment portal assistance
- Auditing and confirming for clients the employees who have enrolled and their elections
Work alongside HRBP’s, and payroll specialists to support the client
Manage Client expectations
Oversee the administration of non-Prestige plans

Required Skills:

Excellent written, oral, presentation skills
Growing understanding of employee group benefits including COBRA
Strong analytical abilities; ethics and discretion
Comfortable presenting to diverse groups of people
Ability to work independently or as part of a team
Strong computer skills and the ability to adapt to new systems.
The ability to work in a high-pressure environment

Required Experience:

Minimum of four years of experience in group employee benefits.
Understanding of employee benefit plans and insurance terminology
Bachelor’s degree or high school diploma with equivalent work experience
NY Health and Life License preferred but not required.

This role is hybrid, 3 days in the Melville office, 2 days work from home.
Salary range based on experience is $75,000 - $90,000

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